|Recommended: YesGreat stuff, noisy A C and appliance. — Stuff are always nice and helpful, one of the best team in my experience. Very good public area. Nice rooftop with townhall campus view. Super loud window A C with compressor running almost nonstop even at night. All GE appliances washer dryer microwave vent dishwasher are loud comparing to other big brands, they are good machines, just don't have proper noise reduction in design. Parking spots are as narrow as those in downtown Seattle, way too narrow for this price range.
Hi Tongliang, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. Please feel free to reach out to us with your suggestions anytime by emailing us [email protected]. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event! Best, Blythe L. Assistant Community Manager
|Recommended: YesMaintenance — Kudos to maintenance staff James and Neil Our apartment internet cable was cut off previously by someone. And they tried everything to help us to fix them
Hi Yisong, Thank you for taking the time to share your experience! We'll pass on your kind words to James and Neil, they work hard to take care of this community and it's residents and will greatly appreciate hearing this! Best, Blythe L. Assistant Community Manager
|Recommended: YesGreat so far — .
Hi Yue, Thank you for the 5 star review! Best, Blythe L. Assistant Community Manager
|Recommended: YesGreat — I really love the cleanliness and maintenance of the common areas. The location is super convenient and all the moving process has been very clear and easy. I want to thank Blythe for all the help
Hi Nancy, Wow, thank you for your kind words! We're so grateful that you chose to call Modera River Trail home. It's been wonderful getting to know your household! Best, Blythe L. Assistant Community Manager
|Recommended: YesNoise — fridge is making too much noise. I escalated this inconvenience many times. No resolution unfortunately.
|Recommended: YesOverall is good if you have quiet neighbors — As the title mentioned.
Hi Kecheng, Thank you for taking the time to provide a review of your experience! Let us know if you have any questions or concerns. We're here to help! Best, Blythe L. Assistant Community Manager
|Recommended: YesClean — Sometimes the gym is dirty
Hi Cristina, Thank you for sharing your feedback! We pride ourselves in our attention to detail and it sounds like we have missed the mark where the gym is concerned. We'll take your feedback and work with our service team to make sure that gym gets a little extra attention moving forward. Please don't hesitate to reach out with any questions or concerns. Best, Blythe L. Assistant Community Manager
|Recommended: YesGreat apartment building — This is my first time living in an apartment building of any kind, and I’m so happy I went with Modera River Trail I have had an overall fantastic experience living here and would highly recommend it to anyone checking out affordable, luxury apartment buildings in the Redmond area
Hi Rohan, Thank you for sharing your experience and a 5-star review! We're so glad that you chose Modera River Trail and look forward to seeing you at our next resident event! Best, Blythe L. Assistant Community Manager
|Recommended: YesModera River Trail review — Great location. The property is very modern and clean. The office staff is wonderful to work with
Hi Sergei, Thank you for sharing your experience! We hope that you have enjoyed your stay here at Modera River Trail. Best, Blythe L. Assistant Community Manager
|Recommended: YesJust moved in and wow — Love Modera so far, everyone has communicated really well, been helpful and kind. On top of that all of the amenities and apartments are awesome- I would recommend it here
Hi Rachael, Thank you for your kind words! It was wonderful getting to know your household. Your recommendation means so much to us! Best, Blythe L. Assistant Community Manager
|Recommended: YesReview modera Redmond — Staff is awesome, it has been a good experience so far
Hi Pedro, Thank you for your review! We appreciate you taking the time to share what a positive experience you have had. Best, Blythe L. Assistant Community Manager
|Recommended: YesThanks to Srephanie from the Staff — Thank you so much to Stephanie who supported us since we scheduled the appointment to visit all apartments and his great personality. The building as a whole is so great The common areas are pfff amazing and we are so happy with our apartment
Hi Jorge, Thank you for taking the time to share your experience here at Modera River Trail! We're so glad to hear that it has been a positive one and that you're enjoying your home! Best, Blythe L. Assistant Community manager
|Recommended: NoImprovement Needed — It's challenging to accept paying the premium rate for rent when many issues continue. The entrance door on the 85th side constantly malfunctions, leaving me to walk around the building to gain access. Also, the elevator is reserved for movers, and that's fine, but when I attempt to access the building at 1 00 am, and there are no movers, it's difficult to accept that the elevator wasn't returned to normal operations. This has happened a lot. The walls have been dinged by movers and look bad. There is damage to the wall just outside of my apartment. The dog waste bins are regularly overflowing with waste. Unit 314 has new residents who leave trash outside their door. Today, there was a wet rug left in the hallway that smelled horrible like a farm animal . This isn't very pleasant. The conference room has poor acoustics. Teams Zoom meetings are difficult because of the loud echo. Maintenance attempted to mitigate the problem by placing a rug in the room, but this rug now covers the only electrical outlet. I submitted a work order for my dryer several months back for the loud noise from the machine when turned on. The fix was to jam a piece of plastic between the stacked washer and dryer to lessen the vibration noise. This did not work and I am constantly reminded that I pay 1000 more monthly rent, and this is what I'm getting.
|Recommended: YesGood — everything in here is great！
Hi Sirui, We're so glad to hear that you're enjoying your experience here! Let us know if you have any questions or concerns. Best, Blythe L. Assistant Community Manager
|Recommended: YesBrand-new apartment complex with lots of ammenities — Brand new building, all new appliances. Lots of common space lounge, conference room, 2-level lobby area, roof-top, movie-room etc. Great gym and lots of storage room options. The largest bicycle room I have ever seen. The only downside is - everything is accessible only using a fob, so - it is not easy to move in if many people help you with the move .
Dmitry, Thank you so much for taking the time to give Modera River Trail a 5-star rating! We are glad to learn how much you are enjoying the amenities offered at Modera River Trail. If you ever need anything, please do not hesitate to reach out to us at 206.690.6007 or email us at [email protected]. Thank you again! Itzel Lopez, Community Manager.